FAQ
Updated 1 month agoThe FAQ section helps you answer common questions directly inside your app. It’s a great way to reduce confusion, build trust, and give users quick clarity without leaving the app.
Under the “Settings” tab,
Header Title
Use the eye icon to enable or disable the header.
This acts as the main title for your FAQ section and introduces the content to users.
Customization Options:
-
Text – Add a title like “Frequently Asked Questions” or “Need Help?”
-
Font – Choose a font that matches your brand
-
Size/Weight – Adjust how bold or prominent the title appears
-
Line Height – Control spacing between lines
-
Letter Spacing – Fine tune spacing between characters
-
Text Color – Choose a color that stands out clearly
-
Alignment – Position the text (left, center, or right)
-
Capitalization – Set how the text appears
Text Content
This controls how your questions and answers appear.
Question Styling:
-
Font, size/weight, line height, and letter spacing
-
Text color for readability
-
Decoration (like bold or underline if needed)
-
Capitalization style
Answer Styling:
-
Font, size/weight, line height, and letter spacing
-
Text color for clear contrast
-
Capitalization style
Icon Settings
Customize how the FAQ expands and collapses.
-
Open Icon – Choose or upload the icon shown when the FAQ is expanded
-
Closed Icon – Choose or upload the icon shown when the FAQ is collapsed
-
Icon Color – Set a color that matches your design
FAQ Settings
Layout Settings:
-
Spacing Between Items – Control the gap between each FAQ
FAQ Background:
-
Color – Set the background color for each FAQ item
-
Radius – Adjust corner roundness
-
Padding – Control inner spacing
FAQ Border:
-
Color – Choose border color
-
Width – Adjust thickness
-
Sides – Select which sides should display the border
Background and Spacing
This controls the overall layout of the FAQ section.
Background:
-
Color – Set the section background color
-
Radius – Adjust corner roundness
-
Padding – Control spacing inside the section
-
Margin – Manage spacing outside the section
Border:
-
Color – Choose border color
-
Width – Adjust thickness
-
Sides – Select which sides should display the border
Content
In the content tab, you can add and manage your FAQ items.
For each question, you can:
-
Enable or Disable – Show or hide specific FAQs using the toggle
-
Edit Question – Add or update the question text
-
Add Answer – Provide a clear and helpful answer
-
Delete – Remove any FAQ you no longer need
Benefits:
-
Reduces customer confusion and hesitation
-
Minimizes support queries, saving time for merchants
-
Builds trust by being transparent and informative
Related Articles
